Support

SUPPORTFAQ

A total of 82 cases have been searched in FAQ.

  • For purchases, please seek one of our authorized distributors.
    Although you may be able to purchase our products from a vendor outside of our distributor list, please keep in mind that SK hynix only made commitments for return privileges on RMA and Warranty with our OEMs and authorized distributors.

    For the list of our authorized distributors, please click the link below.
    [SUPPORT > Distributor Information]
  • We have part number decoder files uploaded on our website.

    For the list of our part number decoders, please click the link below.
    [SUPPORT > Technical Support > Part Number Decoder]
  • SK hynix has made commitments on RMA and Warranty with our OEMs and authorized distributors to whom we have offered return privileges.
    Therefore, RMA/Warranty issues are and should be assisted by your place of purchase.

    Please contact your place of purchase for services regarding RMA or Warranty.
  • Please contact the nearest SK hynix branch for inquiries regarding product roadmaps and development plans.

    For the list of our branches, please click the link below.
    [ABOUT US > Global Network]
  • Please search for the specific product on our website for datasheets. You may also find datasheets from our products lists located within each of our product pages. However, please note that due to security reasons, not all datasheets are disclosed to the public. Should you have technical questions regarding our products, please contact us through our website.

    You may also contact the nearest branch should you have any further questions.
    For the list of our branches, please click the link below.
    [ABOUT US > Global Network]
  • Please contact the place of purchase of the system for concerns regarding compatibility of our products.
  • Please contact the nearest SK hynix branch for inquiries regarding sample requests.

    For the list of our global branches, please click the link below.
    [ABOUT US > Global Network]
  • Although we do not have service centers, product issues can be consulted with our OEMs and authorized distributors to whom we have offered return privileges. Please contact your place of purchase for guided assistance.
  • Please contact the nearest SK hynix branch for partnership inquiries.

    For the list of our global branches, please click the link below.
    [ABOUT US > Global Network]
  • For the list of our EOL products, please click the link below.
    [SUPPORT > Technical Support > EOL Products]